Crystal Reports First Master Expert - mlmcc

Qualifications

Thirty-three years experience in managing and participating in all phases of computer system and software development, maintenance, training, and acquisition.

Experience

Freelance Crystal Reports Consultant, 11/06 - present

Working with Crystal Reports versions 7 through XI and 2008. Analyze client reporting requirements. Create and modify reports based on analysis and final client requirements. Answer client questions on report and application problems. Work with a variety of databases including MS SQL Server, Oracle, and MS Access. Create and modify queries and stored procedures for use as data sources for the reports.

US Census Enumerator 04/10 – 10/10

Worked several phases of the US Census. Interviewed residents in person and on the phone to determine status of housing unit on 1 April 2010. Documented interviews on paper and computer forms. Served as team leader assistant performing tasks as assigned by the team leader.

Modern Technologies Corporation; Senior Experiment Manager, 7/04 – 9/06

Wrote plans detailing the requirements for demonstrations and experiments. Plans included hardware configuration, software setup and installation, steps to be taken during the experiment, and expected results. Designed, configured, and installed a demonstration capability for the Experimental Planning Lab consisting of six dual-monitor computers, two large projection systems, and a video switch allowing display of any monitor on either screen. Designed and implemented a hardware configuration management database to help track the lab computer systems and related hardware. Developed and administered the EPL web pages using Microsoft Front Page and Sharepoint.

Modern Technologies Corporation; Senior Database Analyst, 9/99 – 7/04

Database engineer, developer, and administrator for STRATCOM program management databases created with MS Access, Visual Basic 6.0, MS SQL Server 7.0, and Crystal Reports 8.0. Designed and developed over 100 reports providing critical information to program and project managers. Analyzed user requests to derive functional requirements and reporting criteria. Designed, implemented and tested the software to present the reports allowing viewing on screen, printing, and export to a variety of formats.

Modern Technologies Corporation; Senior Functional Analyst, 4/95 – 9/99

Lead technical analyst for the Air Vehicle and Quality Review Integrated Product Teams. Provided technical evaluations of proposed hardware and software solutions. Developed a system-access and permissions database to reduce errors and speed creation of user accounts. Developed software and tool inventory databases to aid development of a master modernization schedule.

University of Nebraska at Omaha: Computer Science Instructor, 10/95 – 6/99

Taught computer programming courses using Pascal and C++. Taught courses programming theory and language comparison.

USAF, USSTRATCOM/J674; Software Engineering Instructor, 3/94 - 3/95

Developed and presented courses in software engineering and project management. Emphasized the need for repeatable processes and standards for software development. Redesigned the Fundamentals of Software Engineering and Software Project Management courses incorporating new material on software inspections, process improvement, and the Software Engineering Institute's Capability Maturity Model.

USAF, USSTRATCOM/J662; Force Control Systems Manager, 6/93 - 3/94

Wrote contract requirements, reviewed proposals, and purchased hardware, software, and maintenance support for C4I systems.

USAF, SCCC/SOC; Chief, Command Center Systems Division, 6/92 - 5/93

Directed upgrade of the command center presentation system. Managed division process improvement efforts under the Capability Maturity Model resulting in SEI Level 2 assessment.

USAF, SAC/SOSQ; Chief, Quality Assurance Branch, 9/91 - 5/92

Directed and coordinated all quality programs for the Strategic Operations Directorate. Wrote directorate standards for five diverse software development branches. Wrote processes for commitment, requirements, configuration management, and quality assurance.

USAF, SAC/SOSF; Chief, Command Center Systems Section, 7/90 - 8/91

Directed analysis, design, development, integration, and testing of all software supporting the USSTRATCOM Command Center. Implemented configuration management procedures.

USAF, USAF Academy/DFTC; Chief, CDC Systems Division, 4/86 - 6/90

System manager/administrator for the Control Data computer in support of faculty and cadet research and training. Acquired and installed over 1500 microcomputers for Academy faculty and staff. Taught programming in Pascal and FORTRAN.

USAF, CADRE; Various software project management jobs, 12/83 - 3/86

Maintained configuration control of contractor software and hardware for the Air Force Wargaming Center. Maintained wargame software for Air War College and Air Command and Staff College.

USAF, Air Force Institute of Technology; Graduate Student 6/82 - 12/83

Received Masters of Science in Computers Systems. Emphasized compiler theory and programming languages. Thesis: An Ada Subset Compiler for the AFIT Syntax Directed Programming Environment.

USAF, Det 1, 4602 CPUSS; Systems Development Officer, 10/78 - 5/82

Directed testing of new and modified software for missile warning software program. Wrote and executed comprehensive test plans for system-wide testing.

Education

• MS in Computer Systems (with honors), Air Force Institute of Technology, 1983
• Graduate courses, University of Colorado at Denver, 1979 to 1982
• BA in Mathematics, Western Washington State College, 1977

Professional Development

• Visual Basic Introduction; Oct 1999
• Intermediate Visual Basic with Data Access; Oct 1999
• Implementing a Database on Microsoft SQL Server 7.0; May 2000
• Maintaining a Microsoft Windows Server 2003 Environment; Jan 2005
• Managing a Microsoft Windows Server 2003 Environment; Feb 2005

Professional Affiliations

• Tau Beta Pi (Engineering Honor Society)
• Crystal Reports Experts (Internet question/answer site)
  “Master” Expert on CrystalReportsExperts.com
• Experts Exchange (Internet question/answer site)
  Top expert in Crystal Reports

Awards

• Air Force Commendation Medal; 7/82, 6/86, 8/90
• Defense Meritorious Service Medal; 3/95

Security Clearance

• Top Secret (SCI)